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•  Clean regularly with warm soapy water to prevent buildup of residues
•  Ensure the rack is completely dry before storage to avoid rust or mold.
•  Avoid abrasive cleaners or scrubbers that could damage the surface.
•  Check for any signs of wear or damage periodically and replace if necessary.

Orders are usually processed within 2–3 business days. Delivery times and costs depend on your location and chosen shipping method. Tracking details are sent by email once dispatched. International customers are responsible for any customs or import fees.

You can request a return within 14 days of delivery, provided items are unused, undamaged, and in original packaging. Some items (e.g. personalised, perishable, or final sale) are non-returnable. Full details are on our Shipping Policy and Returns Policy.