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•  Wash before first use to remove any manufacturing residues.
•  Avoid sudden temperature changes to prevent thermal shock.
•  Use non-abrasive cleaning tools to maintain the smooth glaze.
•  Store stacked with a protective layer, such as a cloth, to prevent scratches.

Orders are usually processed within 2–3 business days. Delivery times and costs depend on your location and chosen shipping method. Tracking details are sent by email once dispatched. International customers are responsible for any customs or import fees.

You can request a return within 14 days of delivery, provided items are unused, undamaged, and in original packaging. Some items (e.g. personalised, perishable, or final sale) are non-returnable. Full details are on our Shipping Policy and Returns Policy.