Product Safety & Legal Compliance Policy
Product Safety & Legal Compliance Policy - Cheffings
Last updated: 05 / 09 / 2024
1. Introduction
1.1 At Cheffings we are dedicated to ensuring that all products, including chef tools and equipment, meet the highest standards of safety and legal compliance. This policy outlines our approach to product safety, legal obligations, and responsible usage.
2. Age Verification
2.1 Knives and Age-Restricted Products: You must be 18 years or older to purchase any knife or age-restricted product from our website. Age verification is to order and, where applicable, upon delivery.
2.2 Age Verification Process: Our usual built in age verification service at checkout is disabled whilst under maintenance from the date 3/03/2025 until further notice. In this time period, age and ID verification will be requested and manually verified through email via contact@cheffings.net if an order containing an age restricted product is placed. You will be contacted shortly after your order is placed and it will only be shipped once we receive the necessary identification details. Cheffings will always contact you via the given email and will never ask for anything outside of verification through a passport or drivers licence. We will also ask for a selfie of you to match the identification.
3. Safe Handling and Storage
3.1 Knives: Handle knives with care and store them securely, out of reach of children, to prevent accidents. Follow the usage instructions provided to ensure safe handling.
3.2 Other Chef Products: Use all chef products according to the provided safety guidelines. Ensure proper storage and maintenance to prevent accidents and prolong product life.
4. Legal Compliance
4.1 Knife Regulations: Under UK law, it is illegal to carry knives in public without a valid reason. Knives with blades longer than 3 inches are restricted unless justified by legitimate use. Misuse can lead to fines, imprisonment, and a criminal record.
4.2 General Product Regulations: All products sold comply with relevant UK safety and regulatory standards. This includes ensuring that our chef tools and equipment meet safety requirements for food preparation and handling.
5. Usage Instructions
5.1 Knives: Use knives on stable surfaces and maintain them properly. Follow safety instructions to prevent injuries and ensure optimal performance.
5.2 Other Chef Products: Adhere to the usage guidelines provided with each product. Ensure proper operation and handling to avoid hazards and ensure safety during food preparation.
6. Customer Responsibility
6.1 By purchasing from us, you agree to use our products responsibly and in accordance with all applicable laws and safety guidelines. Once purchased, it is the customers responsibility to understand and comply with legal requirements related to the use and handling of our products. If any of these legal requirements are not met, Cheffings holds no responsibility given that we have provided the correct information about the product as well as how to use safely and within the law.
7. Contact Us
For any questions or concerns about this policy or our products, please contact our customer support team at through our details on our Contact Page.